Delivery within 48 hours everywhere in Europe

ORDERS

How to cancel an order ?

If you wish to cancel your order, please contact our customer service directly: info@ivoryswiss.com
Please fill in your order number in your email.

How to check the current status of my order?
What does the package look like?
How do I know Ivory Swiss received my order?
Will I receive a confirmation by e-mail, after making an order?
How to make an order on ivoryswiss.com ?
Is it possible to change my order after paid?
Is it possible to change the payment method after making my order?
Is it possible to change the delivery address after setting my order?
There is an error in my order. How to do ?
I want to return all or part of my order. How should I do it ?
What happens if I ordered an article and is no longer in stock?
What happens if I did not receive my package or if it is damaged?
My order does not satisfy me, what can I do?

Products

What are the differences between the indica and sativa varieties?
What is THC?
What is the CBD?
What are cannabinoids?
What are the terpenes?
I am a new user, what about me?
What are your strongest products?
Is it possible to smoke CBD flowers?
I need advice, who ask?

PAYMENT

Is it possible to pay my order by credit card?
Is it possible to pay my order by bank transfer?
Can I pay my order against repayment?
What should I do if the payment of my order failed?
How do you protect the confidentiality of my personal data?
What will appear on my credit card statement?
What is the fastest way to pay?

Delivery / Shipping

Do you deliver your products in my country?
When will my parcel comes?
What if my package does not have delivered?
How can I follow the routing of my package?
FREE DELIVERY

From 80 € purchase

72h
SECURE PAYMENT
Cultivated in Switzerland

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